Shipping Policy

Domestic shipping policy

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Estimated delivery costs (all quotes are to mainland locations): 

We aim to offer free shipping to the majority of European countries.  Costs are in place for some EU locations due to the extra expense required to deliver to these locations (listed below).  Shipping costs quoted are for mainland delivery, any delivery requirements for islands or remote areas not covered by main delivery routes will need to be quoted for and additional charges may apply.

  • Free - United Kingdom, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden
  • £10 - Bulgaria, Greece, Latvia, Lithuania, Romania, Ukraine
  • £25 - Switzerland
  • £40 - Bosnia, Iceland, Norway, Serbia
  • £70 - Russia

Estimated delivery times

1-2 days - UK - Next Day - tracked & signed for, SMS notification,
2-3 days - Austria, Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Slovakia, Spain, Switzerland
3-4 days - Czech Republic, Estonia, Finland, Hungary, Iceland, Italy, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Slovenia, Sweden
5-9 days - Bosnia, Bulgaria, Croatia, Greece, Russia, Serbia, Ukraine

Please Note: Delivery delays can occasionally occur as mentioned above.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email from our customer services team containing your tracking number once your order has been booked.

Customs, Duties and Taxes
tiipiibed.com.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Please save all packaging materials and damaged goods, evidence of damage will need to be supplied to our customer services team who will help resolve

International Shipping Policy
If you would like to purchase this product outside of the regions listed, please Contact Us and we will be happy to supply you with a quote for the best delivery options for your address

Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order