Shipping Policy


Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time & Shipment costs:
1-2 days - UK - Next Day - tracked & signed for, SMS notification,
2-3 days - Austria, Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Slovakia, Spain, Switzerland
3-4 days - Czech Republic, Estonia, Finland, Hungary, Iceland, Italy, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Slovenia, Sweden
5-9 days - Bosnia, Bulgaria, Croatia, Greece, Russia, Serbia, Ukraine

Please Note: Delivery delays can occasionally occur as mentioned above.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email from our customer services team containing your tracking number once your order has been booked.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Please save all packaging materials and damaged goods, evidence of damage will need to be supplied to our customer services team who will help resolve

International Shipping Policy
If you would like to purchase this product outside of the regions listed, please Contact Us and we will be happy to supply you with a quote for the best delivery options for your address

Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order